Our solutions have been designed to supercharge the customer journey. Since liz is modular, organizations can purchase what they need, when they need it.
Put together, the entire suite is much more than the sum of its parts!
Solutions
What we offer
What “glass-box tools” means
With the liz suite modules, every action, answer, and modification is fully visible to the business.
With traditional artificial intelligence solutions, all of the computing happens inside a “black box”, meaning the solution is opaque and offers no insight. You have to trust that whatever is happening is robust, accurate, and appropriate.
Our solutions, however, are completely transparent. A glass box that enables clarity, visibility, and control into every flow like never before.
No more guesswork or hoping for the best.
liz, a modular solutions suite
We designed liz as a modular suite to allow clients to buy only the modules they need.
Plus, liz provides the opportunity to create a pre-assessment.
But that’s not all, you also get:
Cost savings bundle
Faster implementation
Optimal data efficiency
Customizable flows for optimal user experience
Journeys are fully editable with this Pure no-code canvas. liz flow enables you to see what is going on, edit questions, and test flows as business requires.
Deploy a product or application, add on an e-signature, and liz flow provides an audit log and application summary.
Hyper-personalized risk assessment
Our smart underwriting platform, liz assess flags suspicious behaviors and reduces misrepresentation. The triage flow asks questions using plain English and each question is based on already provided answers. In the end, liz assess provides a decision-recommendations based on reliable technology.
AI-driven data for full-force impact
liz data whips out AI to collect and leverage data in real-time, as the customer journey keeps allowing to tremendously reduce fraud and non-disclosure. It analyzes, tracks additional customer data, provides critical alerts, and distills the information to an intuitive dashboard.
01
liz flow
This module provides security where all flow sequences are visible and editable in a Pure no-code environment.
With a drag-and-drop functionality, liz flow delivers the ability to:
- Easily create, edit, and test flows without requiring IT resources
- Build in a calculation engine or connect to one via API
- Offer e-signature, and refer to audit logs & application summaries for every journey
02
liz assess
Our hyper-personalized underwriting rules engine module, liz assess, provides the mapping infrastructure for every customer journey. It delivers the most secure, fast, and accurate underwriting capabilities in a fraction of the time it normally takes. You also get:
- Instant modeling and optimization of the underwriting process
- Fast and easy no-code integration and deployment
- Greater risk management and control
03
liz data
Our AI-driven data collection and analytics module tops it all off. As data is collected, it provides insights and builds visual representations.
Other benefits include:
- Accurate determinations can be made throughout the entire process
- Built-in security for every aspect of the process – any suspicious or nefarious behavior is immediately identified and alerted
- Real-time analytics provide visibility regarding answer changes or application drop-offs
Frequently asked questions about underwriting
Greatest opportunities for underwriters to bonify human processes with augmentation, through algorithms and automation.
What is augmentation?
We assume augmentation as a partnership between human and AI, or some may refer to it as a human assisted AI.
What makes underwriting complex?
Human minds are creative and full of imagination, but they periodically require rest.
How can augmentation help underwriting?
Machine or AI can virtually perform all routine and boring tasks that make human minds tired, to optimize AI performance. Meanwhile, humans can spend more time and energy on creative tasks.
In the life insurance sector we represent, we already see more effective use of third-party data sources and behavioral models that help reduce the need for additional evidence, and often achieve a high degree of accuracy, even before it gets to human review.
What will patience with artificial intelligence models bring?
Over time, augmentation should help minimize the number of cases requiring a human touch, and free resources for more critical tasks.
What is an Underwriter of the future?
In our vision, the underwriter of the future will do very little underwriting. However, by embracing augmentation, they will transfer most of the workload to AI. Human underwriters will mainly operate, analyze, and adjust machines. Due to the nature of that new exposure, they will also become more valuable to their organization's strategic efforts.
Frequently asked questions about innovations
Lag time between change requests from the business and new underwriting systems implementation by IT is a major challenge.
Are no-code platforms the best way to bridge this gap? If so, why?
The insurance sector is in the early stages of the no-code revolution, which allows much greater efficiency overall.
What is no-code?
For those who are not familiar, no-code technology is one that allows nonprogrammers to create models using graphical interfaces. Think of anyone here, regardless of programming skills, simply being able to move and connect a few boxes on screen to enable a new sequence or flow. No-code makes this possible.
What should underwriting shift towards?
When it comes to underwriting automation and transformation, traditionally, many organizations were chasing speed of underwriting, but the secret really lies in augmented personalization. Essentially, an underwriting model that takes a few minutes longer to complete, but provides a more accurate assessment, and mostly eliminates additional requirements is always better than the one that is just faster.
How can no-code help with personalization?
Currently, life insurance is slowly shifting from static, accelerated underwriting models, to dynamic and more intuitive models, with some even including symbolic AI. However, personalization requires agility and flexibility. It requires frequent adjustments that are virtually impossible to make efficiently given the number of resources and level of complexity tied to a full-code structure.
Now, can you imagine, underwriters creating models for underwriters? Picture minimizing, or at times, even eliminating the need to involve project management, development, and QA resources in that process? Visualize underwriters experimenting with various flows on their own?
In our experience at thinktum, we have created several underwriting models in days! Those same models would typically take several months to create in a full-code structure.
Black box no more?
In the end, no-code eliminates the "black box" fear, as it makes for a fully see-through, "glass box" work environment.
Have questions?
Connect with our experts.
If you have questions about our liz suite, AI-driven data management, Pure no-code, or how we can help you with your customer journeys, reach out to us. We’re so happy to clarify anything.
