Our modular solutions were designed with the insurance industry as a primary use case. However, our capabilities can be used for any customer journey in any industry.
Clients
Who we serve
The markets we serve
Clarity-driven, for optimal results
We understand the challenges faced every day. Today’s clients are demanding a contemporary experience, but in order to get there, you need to reinvent your tech infrastructure and that is daunting. Our solutions just slide onto your existing ecosystem for maximum ease. We can help with all aspects of your transformation, from planning to maintenance. We also offer business consultation services to get you soaring even higher.
Benefits by Industry Segment
Increasing revenue while lowering expenses
Insurance carriers have a lot of pain points that we can help eradicate. You want greater client retention, but lapses, early claims, and rescissions are all still dragging your revenue down. We’ll help with both placement ratio and business retention.
Goals we help achieve
Our Pure no-code customer journeys provide a streamlined experience while ensuring more honest disclosure by correlating data to relevant third-party sources. This significantly reduces fraud and non-disclosure from the second it’s deployed.
Issues we help resolve
With liz, you‘ll be able to improve your actual-to-expected claims ratio as well as claims rescissions and declined claims. More frictionless journeys mean a higher placement ratio and greater retention.
Priorities we help champion
We can increase cross-selling opportunities while automating, streamlining, and minimizing human intervention. We offer faster product development, underwriting modeling, and data analysis. All without utilizing your tech resources.
Optimized customer journeys deliver results
As an insurance provider, you want to give your applicants a customer journey that’s fast and frictionless. Of course, you care about client retention, placement ratio, and cross-selling opportunities as well. With thinktum, you can have it all, minus the human error margin.
Goals we help achieve
What if we told you that with liz, there are no additional requirements? Clients can complete the application faster and easier than ever without needing to meet with an advisor. It’s that simple.
Issues we help resolve
Our solutions provide a paperless experience that virtually eliminates application entry errors. Incomplete submissions are not accepted by the system. No more chasing down applicants for additional details or clarification.
Priorities we help champion
Your main goals are to grow your business, improve client relationships, and provide a much-improved customer journey for your applicants. With thinktum’s liz suite, all of this is not only achievable, but it’s also faster than you imagine.
Exponentially better user experiences, regardless of your distribution model.
Our liz suite offers a much superior journey to applicants and advisors alike. A faster, more efficient, and intelligent process will relieve pressure on other aspects of your business, such as call centers and data management.
Goals we help achieve
Customer relationships are paramount. Yet, old-school applications require face-to-face interaction, which is no longer appropriate in our current reality. A fully digital process is available with our tools. This allows your people to focus elsewhere, without compromising on superior value to your clients.
Issues we help resolve
Having customer data in various locations means your advisors don’t have what they need handy when they need it. liz provides a single, secure portal access to all client-data, allowing more efficient client relationships management.
Priorities we help champion
A frictionless customer journey is invaluable to both the organization and the applicant. Clients want to buy insurance like they shop for anything else. We enable that transition while you reach your KPIs.
Cultivating partnerships that elevate both businesses.
As a reinsurer, you grasp the competitive landscape better than most. You also appreciate the value of strategic partnerships in much the same way. If joining forces to improve the industry’s ecosystem through automation and streamlining makes sense to you, we should talk. Let’s make it happen!
Goals we help achieve
Disruption is overrated. More than ever, collaboration remains the it-factor. Fast and easy tech deployments without the need for IT resources ensure all parties reach their goals faster.
Issues we help resolve
With so many moving parts, supporting a seamless experience has exponential benefits. Successful new product and technology rollouts are crucial. With liz, firms big and small can upgrade legacy systems in a matter of days!
Priorities we help regulate
With a Pure no-code solution suite like liz, your competitors just may become your newest strategic partners! With our tools, you can help your clients and partners reach new heights through streamlining.
Bridging technical and expertise gaps for mutual success.
An insurtech’s job is to provide innovation in a way that improves all aspects of the business. But what if certain gaps in your mix are slowing you down? Our Pure no-code, AI-driven tools can supercharge your customer journeys so your business can reach its full potential.
Goals we help achieve
Insurtechs are up against a lot. Trying to technologically advance an industry like insurance can be a difficult proposition given all the legacy systems in place. We can help you achieve both admin efficiency and optimally streamlined operations.
Issues we help resolve
Modernizing the Insurance industry requires cutting-edge tech innovations that organizations can integrate easily, without monopolizing IT resources. Our solutions suite sits on top of any existing infrastructure and can be updated swiftly & as often as required. No tech support is needed. How’s that for an ally?
Priorities we help champion
As insurtechs, a main priority is to increase your reach and reputation within the insurance ecosystem. We can help you offer the convenience your prospective partners are looking for: optimal customer journeys that convert more leads to sales. Whether you need a platform to conduct end-to-end business cycles, or business consulting support on your innovation path; we should talk. Just wave!
Hyper-personalization means more new business and calm and happy clients!
Until recently, customer journeys were pretty much all the same. Welcoming you by name was thought to be personalized. Now, we have the ability to change every question based on answers received. That’s what the power of artificial intelligence paired with Pure no-code provides: a hyper-personalization your end-users will come to rely on.
Goals we help achieve
You want to grow your brand and the very best way to do that is by revolutionizing your customer experience. By providing a fast and frictionless customer journey, you are energizing end-users to enjoy the process, not just trudge through it in order to get to an outcome.
Issues we help resolve
One of the most common hurdles to any transaction is the burden of choice. People get overwhelmed by options, and discouraged by lengthy processes. Let alone being asked about a questions pertaining to the other gender! Our tools create tailor-made customer journeys for any kind of digital business.
Priorities we help champion
While your target market enjoys an ideal path through your offerings, you can focus on finding new ways to delight them as the power of data guides your next initiatives. With our liz suite, real-time alerts and behavioral intel like drop-off points provide real and usable data.
Services by Experts
Business strategy consultation
Our experienced leaders are available to help your organization improve business processes, develop new products, examine your existing underwriting processes and introduce some of the most modern risk-assessment capabilities. We can positively influence how you examine your current pricing and profitability models. With decades of industry experience under their belts, thinktum can assist, drive, mentor, and enable your business trajectory.
Underwriting, actuarial, and product development
For insurance organizations, these three topics can make or break an organization. Our experienced and thoughtful professionals can assist with these challenges and more. We’ll work with your people to achieve more modern and streamlined underwriting, optimized pricing, and profitability models, and compelling new insurance products.
Technology & AI Implementation
As technology innovators, we understand how daunting it can be to change everything about how you do business. A digital transformation can feel like an insurmountable challenge, but it doesn’t have to be. We understand where you are and can help you move toward the very best solution for your situation.
Distribution models & back-office admin
Our insurance specialists have decades of experience leading in the industry. We understand where you are because we’ve been in your shoes. We can help lower costs and expenses, increase revenue, and streamline business processes to enable financial and reputational growth.
Have questions?
Connect with our experts.
If you have questions about our liz suite, data management, Pure no-code, or how we can help you with your customer journeys, reach out to us. We’re so happy to clarify anything.
